Letter of Authority

This is the document that authorises Virtually Local to contact your current provider and request the transfer of your number. Without it, porting cannot proceed.

There is no charge to port your number to Virtually Local.

Fill out the form

Takes 2 minutes

We submit the LOA

About 10 days

Porting complete

Same number, now virtual

The BT Switch-Off Is Coming

The UK analogue phone network closes in January 2027. If you do nothing, you risk losing your number permanently when your provider switches you off.

What and when is the PSTN switch-off? The switch-off explained for small businesses How to replace your business landline Do virtual numbers work after January 2027? What happens to phone lines after January 2027?

What You'll Need

Your name As it appears on your current phone bill
Your company name Leave blank if residential
Your billing address Exactly as shown on your most recent bill
The number(s) to port Including area code, e.g. 0161 234 5678

Your Porting Details

Complete all fields to authorise the transfer of your number(s)

Your Details

Full Name

Email Address

Contact Number (we will use this to contact you to validate the request)

Company Name (leave blank if residential)

Billing Address

Exactly as shown on your most recent bill

Current Provider

Who is your current provider?

If you are unsure, select 'Unknown' at the top of the list.

Account number

Found on your bill or in your online account. Leave blank if unknown.

Numbers to Port

DDI Range?

If you have a block of numbers (multi-line, ISDN, or VoIP), add the first and last number of the range (e.g. 0161 234 5600–5699).

Declaration

By signing and submitting this form you authorise Virtually Local (Intelligent Exchanges Ltd) to request the transfer of the above number(s) on your behalf. Your name, contact details, IP address, and a record of this submission will be retained for a minimum of 6 years for legal compliance purposes. See our Privacy Policy for more information.

I am authorised to port the above telephone number(s).

I confirm that I am the account holder or have the account holder's permission to submit this request, and that the information provided is accurate.

I recognise that it is my responsibility to arrange cessation of or changes to any other services provided by the current Communications Provider.

I understand that if this is a single-line port, any associated broadband services may be ceased at the time of porting.

I understand that this information, given to the Gaining Communications Provider to enable the port, may be disclosed to the Losing Communications Provider in connection with porting of the above telephone number(s).