My Virtually Local - Portal
Learn how our online management portal makes configuring, managing and using your numbers easy
My Virtually Local is our online management portal for your virtual numbers. Available 24/7 it is an intuitive way for you to manage your account, reroute your numbers, purchase new numbers and see all your calls including detailed statistics for numbers which have Advanced Statistics available.
Manage Your Numbers
Reroute and update your virtual numbers whenever you want, 24/7, 365 days of the year. You can also change plans here too.
Purchase New Numbers
Easily browse and purchase new numbers and have them active straight away.
Call History & Recordings
View call activity for all your numbers in one place and also download call recordings as soon as calls are finished, if you have this service activated.
Simple Yet Powerful Reporting
Our Business and Unlimited plans give you detailed reports that enable you to identify trends on call volume and answer performance amongst many other metrics. This helps you plan for busy periods and identify times when your customers place the most the demands upon your staff.
View & Download Your Invoices
Access all of your historical invoices at the click of a button going back to when you opened your account. You can also view your current account balance, including usage and out-of-bundle charges.
Control User Access
Data protection laws require that strict user access control is in place when handling sensitive data such as call recordings and phone records. You can create as many users as required and grant them different levels of access based on their job role or needs.