What Features Can I Have With A Virtual Number?

Understand the benefits a Virtual Number from Virtually Local will provide your small business. All our numbers come with basic features including call forwarding to your existing mobile or landline. Our more advanced packages provide a feature-rich, easy to setup, and scalable phone system.

Basic Features of a Virtual Landline

All virtual numbers come with a basic set of included features. These include free number selection, call forwarding to a single destination, online management, and visual call history. You can learn more about the included features in the boxes below.

Choose A Number

Choose your perfect number from a range of over 500 UK area codes. Many of our numbers are completely free.

All of our numbers are virtual so you do not need to rent any additional phone lines or even have an office in the area code of your number.

Call Forwarding

All of our numbers come enabled with call formwarding to your existing landline or mobile. You can redirect your number easily and instantly via our online portal.

You can choose whether to see your virtual number or the caller's number so you can answer the call accordingly.

Online Management

You can take complete control of your virtual numbers via our easy-to-use online portal.

You can use our online portal to purchase new numbers throughout the country and manage your existing numbers, view call history, download your invoices and update payment methods.

Call History

Quickly view all of your received and missed calls, and who called you.

If you subscribe to call recording you can also download these in MP3 format immediately after a call has ended. We also provide advanced call statistics with reporting and graphs for numbers on the appropriate package, which helps you identify busy periods when you might be missing calls.

What More Advanced Features Are Available For My Virtual Number?

We offer a number of advanced features for those users requiring more control and reporting over their phone system. You can learn more about the features available below.

Call Recording

All of the calls to and from your virtual number can be recorded and saved in secure, UK-based, cloud storage. You can store your calls from 30 days up to 7 years providing full regulatory compliance when configured appropriately.

Outbound Calling

Our outbound calling package allows you to make calls from your virtual number, in addition to simply receiving them. Outbound calls will show your virtual number as caller ID to the person you are calling and can be recorded if subscribed. Calls will show immediately on the Call History after ending.

Personalised Greetings

Inbound calls to your virtual number can be answered by a personalised greeting message. We provide a number of pre-recorded messages for you to choose from, or alternaitvely you can upload your own. This is an easy way to make your business appear more professional.

Advanced Call Distribution

If you need more advanced call routing then you can easily configure complex call distribution within our online portal. This allows you to route your calls to multiple destination, either in-sequence or simultaneously within your organisation.

Time-Of-Day Routing

You can intelligently route calls depending on the time-of-day or day-of-week. This is ideal if you need to change your working hours at short notice, or simply provide your customers with a professional experience if they call when you are closed.

Voicemail to E-Mail

Virtually Local's voicemail service ensures that you sill never miss a call again! To help you listen to your messages as quickly and easily as possible we will E-Mail you a recording of the voicemail as soon as it is left so that you can get back to your caller without delay.

User Management

You are given full control over all users within your organisation via our online portal. You can add new users at the touch of a button and grant them access as required to the Virtually Local App and control which areas of the portal they have access to.

Choose to Refuse

Our call whisper feature gives you the opportunity to hear the callers phone number and choose whether or not to answer the call before you are connected. This allows you to answer calls more appropriately if you operate multiple businesses and helps you refuse calls which maybe SPAM or you simply do not wish to take.

Ready to go? Pick a plan that suits you

Four call plans to suit your requirements, all with a free telephone number and free setup.

Virtually Essential
£ 3.95 /mo
  • 150 minutes
  • Free Number
  • Single Destination
  • Multiple Destinations
  • Online Management
  • Call History (30 Days)
  • Voicemail to Email
  • UK Outbound Calling
  • Time of Day Routing
  • Personalised Greetings
  • Call Recording
  • Whisper / Choose to Refuse
  • No Hidden Fees
  • Cancel Anytime

Find a number


* Subject to fair usage.   † Restrictions Apply.

Virtually Essential+
£ 5.95 /mo

Find a number

Virtually Business
£ 1 first month

Find a number

£1 for first month, £8.95 thereafter.
New Customers Only.
Excludes Ported Numbers.
Applies to Single Number Only.

Virtually Unlimited
£ 16.95 /mo

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