Benefits of a Virtual Telephone Number

Benefit #1

Grow your business

You can expand your company's perceived geographical presence without the expense of increased staffing or premises.

Benefit #2

Customer Confidence

Customers feel more comfortable dialling a local phone number for local products and services than they would an unrecognisable code... which could cost them more too!

Benefit #3

Stay Local

Local businesses can acquire Virtual Phone Numbers in neighbouring localities and have calls routed to their existing landline or mobile.

Benefit #4

Record Your Calls

We can securely record your calls and safely store them for up to 7 years.
Fully MiFiD II compliant

Benefit #5

Make Outbound Calls

You can make calls from your virtual number for no extra cost. No need to reveal personal mobiles or home landlines. We can also record these calls.

Benefit #6

Greet Your Callers

Upload a custom greeting that's played to your callers, giving things a professional yet personal touch.

Benefit #7

Personal Service

Virtual Phone Numbers give potential customers the impression they are speaking to a local company and that they will receive a more accountable and personal service.

Benefit #8

Cost Saving

No need for extra physical lines so there is no extra line rental regardless of how many phone numbers you have.

Benefit #9

Track Advertising Response

Different Virtual Numbers can be incorporated into local advertising activity such as Yellow Pages, Local Press, Local Radio etc. enabling you to monitor advertisment response.

Frequently Asked Questions


What is the contract length?

There is no minimum contract length. If your Virtual Phone Number becomes inactive for a period of six months then its ownership will transfer back to Virtually Local for re-sale.


I have an existing number, can I use it with your service?

Yes, in most cases it is possible to "port" your number across to our network. We have a dedicated team of people that will make this as easy as possible for you, but we will need you to sign an industry standard Letter of Authority


What happens if I exceed my bundled minutes?

If you exceed your bundled minutes we will notify you that this has happened. In order to keep your number in service we charge a small pence per minute rate which is deducted at the end of each call from your account balance.


Do my callers know they are being diverted?

No. Calls are seamlessly routed to their destination number and the caller does not know they are being diverted to either a single number, or round a hunt group.


How many virtual numbers can I have?

You can have as many as you want. Some customers have just one, whilst some customers want to advertise in areas where they have no physical presence and so have a number in each area.


Any other questions we can answer?

We are happy to help you. Click here to contact us.


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